Frequently Asked Questions
Everything you need to know about Storymode.
What is Storymode?
Storymode turns your website into a month of short-form video. Paste your URL once: it reads your site, writes reels in your brand's voice, renders them, and lines them up on a calendar. You approve or kill each one in the Screening Room, then export to TikTok, Instagram Reels and YouTube Shorts (automatic posting is in platform review).
How do I get started?
Create an account and paste your website URL — that's the whole setup. About a minute later you'll have six scripted reels waiting in the Screening Room, and the first two render as real videos on the free plan. No card needed to see your first batch.
Is there a free plan?
Yes — the Free plan gives you 20 credits a month, one brand, and the full Screening Room, with no card required. Paid plans start at Starter ($24/mo) for 320 credits; Growth ($59/mo) adds four brands, and Pro ($119/mo) is for agency-scale use. You can also buy one-off credit packs without subscribing.
Do the reels actually sound like my business?
That's the point of reading your site first. Scripts are grounded in your real copy — your product, your positioning, your audience — and the engine is explicitly forbidden from inventing claims that aren't on your site, because you're the one posting them under your own name. You can also steer any batch with a one-line brief.
Can Storymode post to my accounts automatically?
Not yet, and we'd rather say so plainly. Today you generate, schedule and export — every script is copyable and every rendered video downloadable. Automatic posting to TikTok, Instagram and YouTube is built but waiting on each platform's app review, and it switches on per-platform as approvals land.
What does a credit actually buy?
One credit writes one reel script; rendering a finished video costs six. So the Free plan's 20 credits is six scripts plus two fully rendered videos. Credits reset monthly, and any credits you buy in a top-up pack never expire.
How do I contact support?
Email support@storymode.ai or use the contact page. We typically respond within 24 hours.
Can I cancel anytime?
Yes — cancel from Settings in one click, no email required and no questions asked. You keep access until the end of the period you've already paid for.